Support
Support for Simple Workout Planner
Last Updated: June 8, 2026
If you need help with login, billing, restore purchases, workout-plan behavior, or bug reports, email the support team and include enough detail for us to reproduce the issue quickly.
Support email
support@
For account-specific help, email from the address on your account when possible so we can verify ownership faster.
What to Include in a Support Request
- device model and iOS or Android version
- app version, if you can access the app settings screen
- a short description of what happened
- steps to reproduce the issue, if repeatable
- screenshots if they help explain the problem
Common requests
Password Reset
Use Forgot password? from the login screen. If you no longer have access to that email address, contact support and explain the recovery problem.
Subscription & Restore Help
On iOS, manage or cancel subscriptions in Settings > your name > Subscriptions. On Android, open Google Play > profile icon > Payments & subscriptions > Subscriptions. If a purchase or restore does not unlock access, contact support with your platform and approximate purchase time. Do not send full receipt data or purchase tokens by email.
Account Deletion
The fastest path is the in-app flow under More > Profile > Delete Account. If you cannot access the app, use the dedicated account deletion page.
Response Time
We aim to respond within 24 to 48 business hours.